Shop Policies

Payment
We currently accept payments through Paypal, a secure encrypted method of making payments online.
If you reside in New Zealand and wish to make a payment through online banking, please get in touch through our contact page.

Shipping
We ship worldwide from New Zealand at a flat rate fee.
All orders are dispatched within 3 working days.

Within New Zealand:
$4 with tracking
Delivery within 2 working days from dispatch.

International:
$5 without tracking. 
$12 with tracking
Delivery within 10 working days from dispatch.
(Please note prices are in USD.)

Where is Jasper is not liable for any packages that are lost or damaged in transit unless tracking was purchased. We highly recommend tracked service for a peace of mind.

Returns 
We accept returns within 2 weeks from dispatch for NZ orders, and 1 month from dispatch for International orders. The customer is responsible for covering any cost related to the return unless the item was faulty or damaged. Please use our contact form to lodge a return.


Privacy
Where is Jasper takes great pride in safeguarding your details and will never share any customer information. As we utilise Paypal's encrypted payment service, we do not store any information relating to your credit card.